TouricalStatus
All incidents

Stripe webhooks delivery delayed

ResolvedMinor

Started 15 May 2026 14:00:00 UTC · Resolved 15 May 2026 14:42:00 UTC · 42m

Affected components: stripe-payments-webhooks, stripe-connect-webhooks

2026-05-15 14:42 UTC — Resolved. Stripe delivery is back to normal. The backlog of delayed events finished draining; no events were lost. Bookings that depend on webhook fan-out are now up to date.

2026-05-15 14:30 UTC — Identified. Stripe's status page is reporting elevated delivery latency for webhook events globally. Tourical's ingest endpoints are healthy — events are being accepted and processed normally as they arrive, but Stripe's outbound pipeline is delayed by several minutes. No action required on our side.

2026-05-15 14:00 UTC — Investigating. We're seeing a delay between Stripe events being created and webhook deliveries reaching our endpoints. Investigating whether the issue is on our side.